Request Technical Assistance
EnAccess provides dedicated technical assistance for tech projects in Energy Access with a focus, but not limited to, Open Source licensed technologies.
To help address common questions or to review technical guides before reaching out, explore our Open Source Library for detailed guides, documentation, and downloadable project resources.
View project FAQs and tutorials on our platform for self-service solutions.
For discussions and community advice, you can join our GitHub & Discord channels This is one of the most efficient sources to solve issues regarding Open Source materials, as our community is always ready to help and does not only rely on our stuff being available!
For detailed in-depth project support, technical design queries, broader tech support requests, or implementation advice, we offer a structured expert service.
How our technical assistance works
1. Exploratory Call
Fill out our assistance request form below to describe your needs. We'll arrange an initial non-binding call to discuss your technical challenges, project details, and desired outcomes.
2. Proposal & Contract
After our call, you’ll receive a tailored support proposal. The scope, deliverables, and terms will be outlined in a contract; fees may apply depending on the complexity and required support and will be detailed in the proposal.
3. Get Started
On agreement, our team engages with you to deliver hands-on technical assistance and actionable guidance based on the scope of work agreed on.